Fixing the fundamentals: Scope, billing and engagements
Managing scope creep has been an ongoing issue for accountants. It occurs when you complete work that wasn’t covered in the initial engagement. Not only an insidious drain on your revenue and profit, it can also damage relationships with clients. Fortunately, a robust engagements process can mitigate the risk of scope creep in your practice, and affect positive change in your client relationships.
In this eBook, Shaye Thyer and Rebecca Mihalic, Heads of Accounting at Intuit QuickBooks and Ignition respectively, look at how you go about removing some of the roadblocks in your way, building an engagement process that works, and how to create a letter of engagement that sets expectations, beats scope creep, and can even help increase your profits.